Note: This policy only applies to www.crashdocs.org (the "Site").
What information do we collect? How do we use it?
How does CARFAX protect customer information?
What about Cookies?
Will CARFAX disclose the information it collects to outside parties?
How does CARFAX allow customers to update or change the information it collects?
What information do we collect? How do we use it? (back to top)
If you do not have a business account with CARFAX and want to order a police accident report (each, a "Police Report"), we will require that you provide your name and other payment information. If you have a business account with CARFAX, you will be asked to enter the username and password that were provided to you by CARFAX. This information allows us to process your order.
To search for a Police Report, you may be required to enter the city and state where the accident took place, the last name of an involved party, the date of the accident, and the report number. This information is used to search our database for the relevant Police Report.
We also track user traffic patterns to uncover ways in which we can improve the Site and make it easier to use. We do not track what individual users read, but rather how many customers look at each page.
When you submit an inquiry to CARFAX through the "Contact Us" page, we require that you provide your name and e-mail address. We will use this information and any other information you provide in your inquiry to process and respond to your inquiry, and improve our products and the Site.
How does CARFAX protect customer information? (back to top)
When you place an order with CARFAX, we offer the use of a secure server. All information you enter to order a Police Report is encrypted via a secure sockets layer (SSL) before it is sent over the Internet to secure servers. Furthermore, all of the data we collect through your use of the Site is protected against unauthorized access. If you have questions about security on the Site, please click here to contact us.
What about Cookies? (back to top)
"Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies enable us to provide customized and convenient features to you on your initial and subsequent visits to the Site.
We use session cookies and persistent cookies. Session cookies are used to track your activities on the Site during a single visit and are automatically deleted four hours after you exit the Site and close your browser. You have the option to save your username and password, by checking the "Remember Me" box when logging in. This information will be stored in a persistent cookie and eliminates the need to log in each time you return to the Site. A persistent cookie remains on your hard drive for an extended period of time. You can remove this persistent cookie by clicking on the logout button on the left side of the page.
Will CARFAX disclose the information it collects to outside parties? (back to top)
Please note, the Site may contain links to other web sites. CARFAX is not responsible for the privacy practices or the content of these web sites. In addition, you may access the Site through a link on a third party’s web site. By entering the Site through a third party’s web site, you signify your understanding that CARFAX is not responsible for the privacy practices or the content of such web site. Further, it also is possible that by entering through a third party’s web site and using the Site, you may be allowing the third party’s web site to view any information you provide on the Site. If you are concerned about entering through a third party’s web site, you can enter the Site directly at www.crashdocs.org.
How does CARFAX allow customers to update or change the information it collects? (back to top)
You may update or change the information pertaining to your CARFAX business account or unsubscribe to any of our communications by clicking here.
Contact Information (back to top)
PCA Program Manager
5860 Trinity Parkway
Centreville, VA 20120
Please include your name, mailing address, and e-mail address along with your writing.
Your consent (back to top)